Moderators as Full-Time Employees? What a Visionary Idea You've Invented June 9, 2020 1:42 PM   Subscribe

The new hotness in tech: NYU Center for Business and Human Rights says social media giants should have their moderators be full-time employees (PDF).

Gee, what visionary entity might have thought long-ago that the moderators guiding the content of a link-sharing site/community need to be part of that company's future? Ctrl-F, M-E-T-A [content not found].
posted by WCityMike to MetaFilter-Related at 1:42 PM (8 comments total) 6 users marked this as a favorite

Moderators for those giant sites have a very different job from ours, in terms of scale, and in many ways a much harder job in terms of the kinds of content they're confronted with. They should definitely be treated better and everything that throws light on that is good. It would be a huge change for the better if the tech giants started actually properly paying and supporting their moderators.
posted by LobsterMitten (staff) at 1:46 PM on June 9 [14 favorites]


I completely agree – to be clear, my post was mostly a somewhat tongue-in-cheek compliment to Metafilter for already having had a good vision/outlook of the immense job moderators deal with. My understanding is that many of the content moderators at the social media giants have full-fledged PTSD from dealing with the misbehavior; the scale of a Mefi moderator expanded to worldwide and then placed under multiple oppressive layers of corporatism.
posted by WCityMike at 4:06 PM on June 9 [3 favorites]


Imagine if they let us post images.
posted by lucidium at 2:57 AM on June 10 [7 favorites]


to be clear, my post was mostly a somewhat tongue-in-cheek compliment to Metafilter for already having had a good vision/outlook of the immense job moderators deal with.

Thank you for explaining that, I had no idea that was what you meant.
posted by Too-Ticky at 9:20 AM on June 10


Are mods here paid as independent contractors or as employees? I assumed it was employees now.
posted by needs more cowbell at 10:53 AM on June 10


It's a mix, that's shifted over time as site revenue's come down and we've moved from having most folks working full-time and going through a payroll firm to more part-time and international employees.
posted by cortex (staff) at 12:50 PM on June 10


Imagine if we let moderators post images!
posted by Jahaza at 11:02 PM on June 10


Imagine if they let us post images.

I do imagine this, and then I shudder and turn back to what I was doing before that terrible image popped into my mind.
posted by GenjiandProust at 9:33 AM on June 13


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