Insert clever "Keane" pun here. January 16, 2009 2:38 PM   Subscribe

Followup to my Keane question. The money wasn't as exciting as I thought, but what a painful experience!

So you'll remember that I was contacted by this mysterious Keane company who said they were handling a case involving a significant amount of "unclaimed" money with my name attached to it.

The very long story, very very short, comes down to this:

Keane is a "legitimate" company. They were contacted by a holder of one of my accounts who had gotten a Return To Sender notice. This was my money. The account, however, was one that I knew about, and the reason that my address was incorrect were unclear. Seems like an accounting/paperwork error.

Unfortunately, I didn't know that this was the account in question until after I signed something (following the advice of askmefi, including a couple of Keane employees).
When I called the account holders to find out what was going on, they fixed my address over the phone, told me that this was the end of it, and they'd contact Keane to close the case.

It wasn't that easy.

It took me several months to clear this issue up; I was pretty convinced that I was going to get sued or sent to collections; even my lawyer friend said that I signed a pretty airtight contract. And Keane's case rep was really pushy and unwilling to negotiate, despite this obviously being a mistake.

But the end of the story is a positive one. Phone calls were made, and they finally closed the case, releasing me from my burden.

Lesson learned: If you are contacted by a company like this, don't ignore it, but immediately review all of your records, even the unlikely ones, to see if you can figure out what's going on before you sign anything.
posted by jozxyqk to MetaFilter-Related at 2:38 PM (24 comments total)

You should copy and paste this to the thread, and add the tag "resolved" to it.
posted by mathowie (staff) at 2:40 PM on January 16, 2009 [2 favorites]


OK, sorry, I lost track of followup etiquette.
posted by jozxyqk at 2:42 PM on January 16, 2009


I signed something (following the advice of askmefi, including a couple of Keane employees).

Considering that Keane was quasi-spamming AskMe, it is probably good to call extra attention to the incident.
posted by Chuckles at 4:20 PM on January 16, 2009 [2 favorites]


Sooo... if this has been cross-posted to the relevant AskMe, can I just look into my crystal ball and predict that this thread will quickly be moved somewhere only we know?
posted by goodnewsfortheinsane at 4:52 PM on January 16, 2009 [4 favorites]


Where? Who's we? Is this where I get my cabal invitation? JAHBULON I CALL YOUR NAME IN THIS PLACE OF STILLNESS
posted by penduluum at 4:58 PM on January 16, 2009 [1 favorite]


So that's what they spend their time doing when they're not composing thoroughly unconvincing middle-of-the-road piano-based fop rock.

I'm not sure which is worse.
posted by game warden to the events rhino at 5:22 PM on January 16, 2009


This would be better as a cartoon, perhaps with you represented as a small boy, with a dotted line tracing your steps.
posted by Johnny Porno at 5:27 PM on January 16, 2009 [6 favorites]


I am disappointed. I came in here so ready to type a long screed about what a crap band Keane is, only to discover you're talking about something completely different.
posted by Marisa Stole the Precious Thing at 5:38 PM on January 16, 2009


I like Keane.
posted by flatluigi at 6:23 PM on January 16, 2009


I, too, was similarly expecting the band, which is indeed crap. But the lead singer has mighty rosy cheeks! That goes a long way in rock.
posted by chinston at 6:45 PM on January 16, 2009


Your Favorite Semi-scammy-money-finding-service Sucks
posted by Rock Steady at 7:36 PM on January 16, 2009


Sooo... if this has been cross-posted to the relevant AskMe, can I just look into my crystal ball and predict that this thread will quickly be moved somewhere only we know?

Ida Know.

Who's we?

Not Me.
posted by infinitewindow at 7:52 PM on January 16, 2009


Keane?
posted by MrMoonPie at 9:24 PM on January 16, 2009


Unless they're based in Nigeria, I wouldn't play ball. You can't trust anyone these days.
posted by bardic at 10:13 PM on January 16, 2009


Don't remember seeing best answer being from the AskMe poster before.
posted by keijo at 10:31 PM on January 16, 2009


Don't remember seeing best answer being from the AskMe poster before.

It happens all the time, as far as I can tell. I do it sometimes to signify that maybe I found out some info later that was decisive in answering the question, or maybe to mark a substantial follow-up for posterity.
posted by goodnewsfortheinsane at 7:19 AM on January 17, 2009


Since there have been a stream of followup questions on the original askme post now that I've crossposted it, you can go ahead and close this thread, thanks.
posted by jozxyqk at 7:22 AM on January 17, 2009


Just imagine the hassle if it was Coldplay instead.
posted by klangklangston at 10:38 PM on January 17, 2009


Wow, all this hate of the band Keane, I'm glad I've never heard of them either. I think I'll swear off anything named Keane from now on. I never liked Family Circus anyway.

Keene, NH is probably still a safe destination, though.
posted by jozxyqk at 7:46 AM on January 18, 2009


where did that "either" come from? *shrug*
posted by jozxyqk at 7:47 AM on January 18, 2009


Sometimes I think Metafilter does music as badly as it does declawing cats. Being so vicious about a random pop band seems almost like a waste of vitriol, doesn't it?
posted by Phire at 7:09 PM on January 18, 2009


Two people said they were crap, but one ammended that assessment with a positive repsonse to the singer's cheeks. Hate, viciousness and vitriol seems pretty far away from anyone's opinion of the band so far.
posted by Marisa Stole the Precious Thing at 8:42 PM on January 18, 2009


Don't remember seeing best answer being from the AskMe poster before.

I've done it. It was one of those questions which is impossible to Google if you don't know the right term and trivial to Google if you do. I stumbled across the correct term independently of the earlier replies in the thread.
posted by DevilsAdvocate at 7:04 AM on January 19, 2009


O_O
posted by Dr-Baa at 1:12 PM on January 19, 2009


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