Why didn't my ad run? April 11, 2005 1:28 PM   Subscribe

I don't know if this is a bug, per se, but it's certainly a problem. I submitted a text ad a while back and paid for it with PayPal. I never got any email, and the ad was never activated. I can log into the ad system and see it in the inactive section, but there is no option to activate it. It never ran, there are 0 views.

In addition I had a hard time figuring out who to contact about this. There is nothing in the ad system area, the wiki, the text ad information page, or the text ad order page telling me who to contact with a text ad problem! I found Matt Haughey's address on the About page, but it has been about two weeks now with no response.

Any suggestions? I'd love to know how to get the ad activated, how to prevent this in the future, and/or how to get my money back.
posted by robotspacer to Bugs at 1:28 PM (4 comments total)

posted by quonsar at 1:39 PM on April 11, 2005

robotspacer you just dont get the web...
posted by Dreamghost at 2:06 PM on April 11, 2005

robotspacer, email matt AT haughey DOT com.
posted by dobbs at 2:22 PM on April 11, 2005

The ad's running now. Sorry about that.
posted by mathowie (staff) at 2:24 PM on April 11, 2005

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